At Kindl & Co, we aim to make delivery information clear from checkout through to arrival.
Free Shipping Until 31 January 2027
Kindl & Co currently offers free standard shipping on eligible orders until 31 January 2027. Our current product pricing takes delivery costs into account, so there is no separate standard shipping charge for eligible orders during this period unless otherwise stated at checkout.
Order Processing
Please allow 1–3 business days for order processing before dispatch. Processing time is separate from delivery time.
UK & US Delivery
Once dispatched, estimated delivery to the UK and US is 5–12 business days.
International Delivery
Once dispatched, estimated delivery to other international destinations is 12–30 business days.
Estimated Delivery at Checkout
An estimated delivery timeframe will be shown at checkout, based on your delivery destination and the products in your order.
Delivery Delays
Delivery times are estimates and may occasionally take longer during busy shopping periods, promotional events, public holidays or periods of increased carrier demand. International deliveries may also experience delays due to customs processing, local postal services, adverse weather or other circumstances outside our reasonable control.
Tracking
Where tracking is available, tracking details will be provided once your order has been dispatched.
Multiple-Item Orders
Some products are fulfilled from different specialist fulfilment locations. If you purchase multiple items, they may occasionally arrive in separate packages or at different times.
International Customs & Duties
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where applicable and not collected at checkout, these charges are the customer's responsibility, subject to applicable law.
Delivery Addresses
Please check your delivery information carefully before completing checkout. If you notice an error after ordering, contact us as quickly as possible. Once an order has entered processing or has been dispatched, an address change cannot always be guaranteed.
Damaged, Faulty or Incorrect Orders
If an item arrives damaged, faulty, incorrect or not as described, please contact Kindl & Co Customer Care with your order number and details of the issue. We may request supporting photographs or video where reasonably necessary.
For delivery enquiries, contact kindlandco@outlook.com.